Support and troubleshooting
Find the right details to include when something needs review.
Contact support
Email support@ttajm.com. The community is https://t.me/ttajofficiel and project updates are at https://x.com/TajmToken. The Contact form saves a request for administrator review and returns a CT reference.
Useful details
- For a payment, include your account email, invoice ID and transaction hash.
- For an API request, include the endpoint, error code and request ID. Remove credentials from logs.
- For image generation, include the image request ID and displayed status.
- Never share your password, API secret, wallet private key or recovery phrase.
If an image is not available
IMAGE_NOT_CONFIGURED indicates missing service configuration. IMAGE_ACCESS_UNAVAILABLE indicates model/account access could not be used. IMAGE_LIMIT_REACHED indicates the image allowance is exhausted. An uncertain result requires operator review before releasing its reserved slot.